Answered By: Keith Brisland Last Updated: Feb 06, 2017 Views: 67
To cancel a book reservation, go to the library catalogue, click on My Account, log in with your Library borrower number and PIN*, then click on the Reservations tab and finally click on cancel against the title of the reserved book.
*Your Library borrower number is your student number with the two-digit issue number added onto the end to create a 10 digit number. Your library PIN is a 4 digit number that should have been sent to your University email address when you first enrolled. If you do not know or have forgotten your PIN then you can obtain one by:
- Using the 'Reset your PIN' link from the library catalogue. This will send an email to your student/staff email account which includes a link to a page where you can choose a PIN.
- Completing a PIN request form
- Visiting any Birmingham City University library Help Desk
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Enquiries could be answered by BCU staff or by a librarian from another university.