Answered By: Supervisors Customer Services
Last Updated: Nov 17, 2021     Views: 109

Please contact the library team via our online chat service or drop us an email and we will start a lost/query process.

Once we have been able to check the shelves for a period of 4 weeks, (we ask that you also look for it at home).   At the end of this time if no library error can be found a payment request will be raised for the replacement cost of the item(s).  

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