Answered By: Felicity Gittins
Last Updated: Mar 24, 2020     Views: 25

The IT Help Desk is separate to Library and Learning Resources.  They have answers to Frequently Asked Questions here including:

  • Where to get help if you need it
  • How to access your University email account
  • What IT training is available

If you are having trouble remembering your password, you need to contact the IT Help Desk

Detailed help for printing, laptop loans, Office 365/email, and Moodle can be found on the main IT iCity site.

The IT Help Desk can help you with your network ID and password - you need this to access our electronic resources via Athens, you can contact them at: 

The Library can help you with your borrower number and PIN - you need this to use the self-service machines, renew online, and access the Digital Library. Please contact us using the library chat service or email us if you have any concerns or questions.

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