Answered By: John McMullan
Last Updated: Sep 23, 2015     Views: 8

Some Apple PCs have problems displaying our LibGuides.

This is due to those machines not recognising that the http://libguides.bcu.ac.uk is hosted externally. The route it takes  is via a Proxy Server which is looking internally and hence it fails to find the path.

A manual fix will resolve the problem but this involves having an Admin Password to be able to do this.

MANUAL FIX:  Insert  *.bcu.ac.uk into Proxy settings within browser.
(Requires ADMIN rights on the PC. May have to ask for IT Department to do this.)


 

Related Topics