Please contact the library team via our online chat service or send us an email and we will start a lost/query process.

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We will check the shelves and we also ask that you look for it at home.  

After 2 weeks if the item has not be found and no library error can be found a payment request will be raised for the replacement cost of the item(s).  

The replacement costs will be added to your library account and can be paid online.