If you are sure you have lost one of our books you can either pay a replacement charge or provide a "like for like" replacement copy. Please contact the library team via our online chat service or drop us an email for more information.
If you supply a replacement copy and the original is later found then the replacement copy of the item will be returned to you.
For Inter-Library Loans, please report the lost item to: ILL.Office@bcu.ac.uk We will then check with the library that owns the item, and will advise you of the replacement cost.
Chat with one of our librarians during staffed hours, or one of our partner librarians from around the world outside of staffed hours. The service is available 24/7!